Clinical Learning & Development
Staff development is critical in Jackson’s ability to educate and train our nursing staff to assure that care delivery is optimal – every minute of every day. Here are some accomplishments by Clinical Learning & Development (CL&D).
To date, we have trained more than 250 preceptors in the program from across our different facilities, including the clinics and long-term care centers.
Learning and Innovation Center
Providing an environment that promotes learning has been the main driver for 2021. Several improvements were made to the Learning and Innovation Center located on the 7th floor of the Jackson Medical Towers on the Jackson Memorial Medical Center campus.
“Just in Time” Education
Responding to “Just in Time” Education is one of the main ways that CL&D provide immediate support. By sitting in on root cause analysis and monthly meetings with key stakeholders, CL&D provides timely support to frontline staff.
- April 2021: Provided live Miracle training for all new hires after 13 months of virtual training
- October 2021: Provided live clinical and nursing orientation after 19 months of virtual training
- October 2021: Jackson Behavioral Health Hospital Mega Code and Standards of Professional Nursing Practice offered to all staff
Professional Development
The Jackson Nurse Preceptor program is a multifaceted program designed to equip the participants with the necessary tools to help them transition from staff members into their role as preceptors. A variety of adult teaching and learning strategies are used to assist the participants in acquiring the knowledge and skills to become effective preceptors. The new redesigned preceptor program includes many enhancements:
- Formalized selection process for preceptors based on enhanced selection criteria.
- Multifaceted, blended learning approach
- Continuing education and development to support preceptors in their roles.
- Mentorship
- Meaningful rewards and recognition program
To date, we have trained more than 250 preceptors in the program from across our different facilities, including the clinics and long-term care centers.
Crisis Prevention Institute Training
CPI training resumed this year virtually and then live. Training occurred for more than 1,000 staff in2021.
American Heart Association
Clinical Learning and Development provides all American Heart Association certifications to Jackson staff. Certification validation only paused momentarily because of the pandemic; and when it was reinstated, a socially distanced space was provided for staff. Provided AHA certifications (BLS, ACLS and PALS) to 1,812 employees in 2021.
Clinical Training Systems Update
Providing customer-centered programs is our daily goal. Our Clinical Training Team works diligently to train new hires – both frontline personnel and leaders – and provide educational support for all MIRACLE system upgrades and enhancements. Our team worked with more than 4,000 Jackson team members in 2021.
Below are a few systemwide initiatives:
- DrFirst systemwide roll out
- Clairvia systemwide roll out
- Care Compass systemwide roll out
- EHR Education Council
- Manage anddevelop MIRACLE Practice Alerts
- Documentation enhancements
Learning and Innovation Center
Providing an environment that promotes learning has been the main driver for 2021. Several improvements were made to the Learning and Innovation Center located on the 7th floor of the Jackson Medical Towers on the Jackson Memorial Medical Center campus.
“Just in Time” Education
Responding to “Just in Time” Education is one of the main ways that CL&D provide immediate support. By sitting in on root cause analysis and monthly meetings with key stakeholders, CL&D provides timely support to frontline staff.
- April 2021: Provided live Miracle training for all new hires after 13 months of virtual training
- October 2021: Provided live clinical and nursing orientation after 19 months of virtual training
- October 2021: Jackson Behavioral Health Hospital Mega Code and Standards of Professional Nursing Practice offered to all staff
Professional Development
The Jackson Nurse Preceptor program is a multifaceted program designed to equip the participants with the necessary tools to help them transition from staff members into their role as preceptors. A variety of adult teaching and learning strategies are used to assist the participants in acquiring the knowledge and skills to become effective preceptors. The new redesigned preceptor program includes many enhancements:
- Formalized selection process for preceptors based on enhanced selection criteria.
- Multifaceted, blended learning approach
- Continuing education and development to support preceptors in their roles.
- Mentorship
- Meaningful rewards and recognition program
To date, we have trained more than 250 preceptors in the program from across our different facilities, including the clinics and long-term care centers.
Crisis Prevention Institute Training
CPI training resumed this year virtually and then live. Training occurred for more than 1,000 staff in2021.
American Heart Association
Clinical Learning and Development provides all American Heart Association certifications to Jackson staff. Certification validation only paused momentarily because of the pandemic; and when it was reinstated, a socially distanced space was provided for staff. Provided AHA certifications (BLS, ACLS and PALS) to 1,812 employees in 2021.
Clinical Training Systems Update
Providing customer-centered programs is our daily goal. Our Clinical Training Team works diligently to train new hires – both frontline personnel and leaders – and provide educational support for all MIRACLE system upgrades and enhancements. Our team worked with more than 4,000 Jackson team members in 2021.
Below are a few systemwide initiatives:
- DrFirst systemwide roll out
- Clairvia systemwide roll out
- Care Compass systemwide roll out
- EHR Education Council
- Manage anddevelop MIRACLE Practice Alerts
- Documentation enhancements
Jackson West Medical Center Opening
We facilitated and worked with Jackson West leaders in the planning and grand opening of the new campus, while continuing to provide ongoing support.
Graduates
Accordion
Seventeen family- and adult-certified nurse practitioners completed the UM/Jackson one-year post-Masters’ certificate program in August. By completing this program, these advanced practice providers are certified, educated, and able to take care of Jackson’s acutely ill patient population. All graduates continued to work full-time through the program while simultaneously dealing with pandemic-related work stress. Congratulations to these members of our Jackson family:
Donna Bent, APRN, Kidney transplant
Sandy Laguerre, APRN, Kidney transplant
Belkis Perez, APRN, Liver transplant
Lynda Saintilnor, APRN, Liver transplant
Altovise Ware, APRN, Liver transplant
Bonnie Galvez, APRN, Emergency department
Jimmy Heredia, APRN, Emergency department
Novabelle Herrera, APRN, Trauma service
Doreann Dearmas, APRN, Burn service
Leonard Vuicsin, APRN
Nancy Dunbar, APRN, pedi CICU
Natasha Moreau, APRN
Katherine Quezada, APRN, CT Surgery
Sreekala Chandrachoodan, APRN, CT Surgery
Paula Cadavid-Martinez, APRN, Interventional Radiology
Valerie Wells, Lead APRN, Critical Care
Tanya Quiroz, APRN, Infectious Disease
To support the largest population of our workforce in enhancing their education, leading to improved patient safety outcomes, a fast track RN to BSN program in collaboration with Miami Dade College was launched in 2017. The program is fully covered under the tuition reimbursement benefit and eligible Jackson nurses learn in an interactive, supportive, and student-centered learning environment that takes just three semesters to complete.
The 3rd cohort of the Jackson Health System RN to BSN program graduated July 2021. They are:
Alexandre Felix
Nelly Alonso
Antonitte Bandoo
Orlaida Cabeza
Ana Chavarri
Christina Diaz
Glen Hunter
Marie Joseph
Carlene Turner
After seeing the extraordinary care our nurses provide every day, many of our ancillary staff members are inspired to join the field of nursing. Here are the Jackson team members who became nurses in 2021:
- Kaylee Alfaro – Surgical Intensive Care Unit, Jackson Memorial Hospital
- Drayshawn Oliver – West Wing 6 – Neuro Spine, Jackson Memorial Hospital
- Luis Casa – ICU Separate, Jackson North Medical Center
- Afua Konadu – Surgical Intensive Care Unit, Jackson Memorial Hospital
- Alexis Pierre – West Wing 15 – Transplant, Jackson Memorial Hospital
- Judith Nicolas – Trauma Clinic, Ryder Trauma Center at Jackson Memorial
- Elionne Dessin – Metrowest, Corrections Health Services
- Ericka Aleman – TGK, Corrections Health Services
- Ireanna Stephens – East Tower 6A, Holtz Children’s Hospital
- Liosbel Herrera Ramirez – Emergency Department, Jackson South Medical Center
- Ana Jover Alvarez – West Wing 7 – Telemetry, Jackson Memorial Hospital
- Joseph Homuska – T4A Trauma Geri Med, Ryder Trauma Center at Jackson Memorial
- Charles Perez – West Wing 9 – COVID Unit, Jackson Memorial Hospital
- Stephanie Perez – South Wing 8 – Inpatient, Jackson Memorial Hospital
- Taja Cox – ICU Separate, Jackson North Medical Center
- Krystine Munoz – Emergency Care Services, Jackson Memorial Hospital
- Elisa Bermudez – T4B Trauma Med Surg, Ryder Trauma Center at Jackson Memorial
- Michael Jordan – West Wing 6 – Neuro Spine, Jackson Memorial Hospital
- Omar Orridge – Emergency Care Services, Jackson Memorial Hospital
- Jovan Walker – East Tower 5B, The Women’s Hospital at Jackson Memorial
- Myrtha Montour – West Wing 14 – Transplant, Jackson Memorial Hospital
- David Garcia Hernandez – Surgical Intensive Care Unit C, Jackson Memorial Hospital
- Kiran Cheddie – Newborn Intensive Care Unit, Holtz Children’s Hospital
- Ada Uche – West Wing 11, Jackson Memorial Hospital
- Irma Fernandez – South Wing 5 – Respiratory, Jackson Memorial Hospital
- Ariel Navarijo – Jackson Memorial Perdue Medical Center
- Zully Pardo – Emergency Care Services, Jackson Memorial Hospital
- Nardia Whilby Campbell – East Tower 6B, Holtz Children’s Hospital
- Shelda Garcon – West Wing 6 – Neuro Spine, Jackson Memorial Hospital
- Judith Thelor – T3A Trauma IMCU, Ryder Trauma Center at Jackson Memorial
- Marietta Gervais – Metrowest, Corrections Health Services
- Sofia Fernandez – South Wing 8 – Inpatient, Jackson Memorial Hospital
- Barbara Labranch – Cardiovascular Cath Lab, Jackson North Medical Center
- Gloria Onwuzo – Surgical Intensive Care Unit C, Jackson Memorial Hospital
- Trudy Solomon – Central 6, Jackson Memorial Hospital
- Loriet Bernal – Central Staffing
- Claudia Sirvent Granados – ICU-Tower, Jackson South Medical Center
- Maria Guillioli – East Tower 6A, Holtz Children’s Hospital
- Gayatari Moitani – Metrowest, Corrections Health Services
- Stella Bermudez – West Wing 12, Jackson Memorial Hospital
- Alexandra Murillo – Emergency Department, Jackson South Medical Center
- Lorena Gallo – East Tower 5B, Holtz Children’s Hospital
- Stella Ojukwu – Central 6, Jackson Memorial Hospital
- Yaneli Perez – Critical Care, Jackson West Medical Center
- Sonya Ludlow – UHealth Jackson Urgent Care – Keystone Point
- Maria Salto Gutierrez – West Wing 7 – Telemetry, Jackson Memorial Hospital
- Kenji Murata – West Wing 6 – Neuro Spine, Jackson Memorial Hospital
- Belkis Diaz – West Wing 5 – Med Surg, Jackson Memorial Hospital
- Brandon Boston – Surgical Intensive Care Unit C, Jackson Memorial Hospital
- Katrina Yanes – Jackson Pediatric Center, Holtz Children’s Hospital
- Jean Phillipe – T4A Trauma Geri Med, Ryder Trauma Center at Jackson Memorial
- Dianna Ung – Fifth Floor, Jackson West Medical Center
- Dwayne Huggins – T4A Trauma Geri Med, Ryder Trauma Center at Jackson Memorial
- Damaris Godinez – Surgery Unit, Jackson South Medical Center
Innovative Programs
Transitioning New Grads to Practice
Transitioning of new nurses into practice during the COVID-19 pandemic required new ways of thinking and new strategies. During ordinary circumstances, the first year of employment for new graduate nurses can be challenging. In 2021, this transition was even more challenging as newly graduated nurses are entering the workforce with limited clinical experience during school. Jackson implemented several programs to help effectively transition our newest nurses into practice.
Accordion
The New Grad Apprentice practices nursing under the direct supervision of a Registered Nurse (RN), providing direct and indirect nursing care to all age-group patients. The NGA coordinates with the RN when managing nursing activities, assists and supports nursing personnel in delivering patient care and documents all pertinent information regarding nursing care. The on-the-job learning components of this Jacksonprogram, including the list of skills apprentices should acquire, are developed through collaboration between nursing leadership and clinical learning and development partners, providing hands-on opportunities to acquire new competencies. Once competencies have been signed off, the new grad apprentice will be working as a NGA under the supervision an RN. NGAs may be trained to carry out all tasks that RN’s can do.
Total Number: 20
1st cohort: 7
2nd cohort: 10
3rd cohort: 1 (JMH ED)
4th cohort: 2
ICU Residency: Clinical Learning & Development oversees the ICU Residency in which we provide training to both ICU and IMCU nurses whohave never before worked in the ICU/IMCU setting.
Internships and number of interns:
- January 18, 2021: 18
- February 8, 2021: 33
- February 22, 2021: 9
- March 8, 2021: 24
- April 5, 2021: 16
- May 10, 2021: 16
- July 12, 2021: 43
- September 20, 2021: 55
- November 1, 2021: 37
- TOTAL: 251
Clinical Learning & Development now provides the Medical Surgical Residency to key stakeholders for Jackson Health System. The program was historically run by Jackson Memorial Hospital nurse educators but due to the demands of the clinical setting that are being faced today, CL&D now facilitates and runs the residency.
Total Number: 17
Clinical Learning & Development now provides the Labor and Delivery (L&D) Residency to key stakeholders for Jackson Health System. The program was historically run by nurse educators at The Women’s Hospital at Jackson Memorial, but due to the demands of the clinical setting that are being faced today, Clinical Learning & Development now facilitates and runs the residency.
Total Number: 10
- Six New Graduate RN’s
- Four with less than one year of obstetrics experience or transfer to L&D from Mother Baby
Clinical Learning & Development partnered with Jackson North leadership to oversee the ED residency during 2021 and provide support to leaders and staff members who were temporarily filling in until the ED Nurse Educator was on-boarded. The ED Residency for Jackson North was created and customized to meet the needs of their patient population.
Total Number: 8
1st cohort:
- Jackson North: 2
2nd cohort:
- Jackson North: 4
- Jackson South: 2